Enhancing the customer experience with Loyalty management

Enhancing the customer experience with Loyalty management is an article provided by SAP AG. This SAP CRM article is intended for SAP System Administrators, Customer Relationship Management (CRM) developer and SAP technology Consultants.
This SAP Customer relationship Management (CRM) article explains you about how to strengthen the brand and improve customer retention using loyalty management. This article explains you how to keep customer focus while building brands and creating strategies for facing business competition. Moreover you will learn various loyalty programs to enhance the customer experience using various SAP CRM strategies.
Following are the few topics covered in this SAP CRM Document.
  • Satisfying customers, developing advocates
  • Leveraging metrics to enhance the customer experience
  • How loyalty management enhances the customer experience
  • Best practices in managing loyalty programs
  • Managing your loyalty programs with SAP CRM
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